When your return is processed, you’ll receive a refund for the product price only. Shipping charges are not refunded.
Once your returned item is received at our warehouse, your refund will be processed. The time it takes for the credit to appear in your account depends on your financial institution’s processing policies.
Please note that merchandise cannot be returned if it has been used, washed, or worn.
IMPORTANT: Starting March 2, 2026, all sales are final. If an order was placed before this time, we offer a 30-day money-back guarantee on most items purchased from the WB UK Shop. All items that do not qualify for our 30-day money-back guarantee will have special messaging on their individual product pages.