Returns typically take 2–3 weeks to process from the time your package is received at our warehouse. Once your return has been processed, a refund will be issued to your original method of payment (minus any applicable shipping charges or return fees).
After the refund is issued, it may take 5–7 business days for the credit to appear on your account, depending on your financial institution’s policies.
IMPORTANT: Starting March 2, 2026, all sales are final. If an order was placed before this time, we offer a 30-day money-back guarantee on most items purchased from the WB UK Shop. All items that do not qualify for our 30-day money-back guarantee will have special messaging on their individual product pages.