Yes. A gift recipient can return an item, as long as it meets the store’s return policy requirements (such as being unused and within the return window).
However, please note that refunds are issued to the original purchaser.
For help starting a return, the recipient or purchaser can contact the Customer Service team using our contact form.
IMPORTANT: Starting March 2, 2026, all sales are final. If an order was placed before this time, we offer a 30-day money-back guarantee on most items purchased from the WB UK Shop. All items that do not qualify for our 30-day money-back guarantee will have special messaging on their individual product pages.